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The Brand

Our Brand Manifesto

We are pathology specialists. We believe in truths. We are convinced that every human being deserves to know truths, especially if they are about inner health. And our aim is to present these truths in the most human way possible.

We are focused. We apply ourselves through processes and innovation to ensure that we get it right the first time, every time. We conduct millions of tests every minute globally and each of the tests are focused to deliver precision and accuracy. We employ our global expertise in research to provide the latest in pathology services. We make sure that inner health status is easy to understand for both patients and care givers. We are transparent in communication and in the way we conduct our business.

We look at our customers as human beings and not sample numbers. We recognize that our work will go a long way in ensuring right health outcomes for them. We are warm to our patrons and flexible to their needs. We replace our patients' anxiety with assurance.

We foster growth and support a culture that is open, synergistic, progressive and scientific. We encourage accountability and empower teams to take decisions.

We are honest. We are committed. We are compassionate. We are willing to go the extra mile.

We are Metropolis
The Pathology Specialist

Our Vision

To be the most trusted scientific brand for customers and doctors globally, by delivering innovative inner health solutions to inspire every human for a healthier and happier life

Our Mission

To deliver most reliable inner health information to every human in need, with utmost compassion, expertise and honesty & proactively engage with them for predictive health intelligence

Our Evolution

Foundation: 1980-2001
Established by Dr. Sushil Kanubhai Shah
Building pillars of the business: 2001-2015
Ameera Shah takes charge (only 36% shareholding)
Transformation and expansion: 2015 onwards
Renewed focus on individual patients

Reaching Out for a Reliabe Cause

Metropolis is a well-recognized brand, delivering quality and reliable diagnostic services since 1980.

We are one of the leading diagnostics companies in India. We have widespread presence across 18 states in India, with leadership position in west and south India. Through our widespread operational network of 1500+ collection centres, we offer a comprehensive range of clinical laboratory tests and profiles, which are used for prediction, early detection, diagnostic screening, confirmation and/or monitoring of the disease. We also offer analytical and support services to clinical research organizations for their clinical research projects. During the current financial year, we conducted approximately 16.0 million tests from approximately 7.7 million patient visits.

We offer a broad range of approximately 3,480 clinical laboratory tests and 524 profiles. The profile comprises of a variety of test combinations which are specific to a disease or disorder as well as wellness profiles that are used for health and fitness screening.

We conduct our operations through our laboratory and service network. Our laboratory network consists of 100+ clinical laboratories and our service network comprises 1500+ patient touch points (out of which 28 are located outside India).