We are Metropolis

Dr. Sushil Shah is the Founder-Chairman of Metropolis Healthcare Ltd. Beckoned by a strong academic career; Dr. Shah embarked upon his educational journey with the prestigious Scindia School and went onto completing his M.B.B.S in 1972 and M.D. in Pathology and Bacteriology in 1975; from Grant Medical College. In 1978, he received Research Fellowship at the esteemed Cornell Medical Centre in Endocrine Pathology. Thereon he held many prestigious academic positions and headed departments at recognised hospitals throughout his career. He has headed the RIA department at Breach Candy Hospital and Pathology Departments at Sir. H.N. Hospital, Saifee Hospital and Cumballa Hill Hospital. He has numerous scientific publications to his credit and has pioneered Radio Immunoassay Technique, HIV testing and In-Vitro Fertilisation for the first time in India. He also served as a PhD teacher in Microbiology at Mumbai University in 2004 and PhD/MSc Guide by Research at Rai University in Mumbai.

Inundated with business acumen, Dr. Shah displays an exemplary mix of academic and business success. In addition to the evident accomplishments to his credit as the founder of Metropolis Healthcare, he has held Directorial positions at leading corporates. Dr. Shah was the Director at Dr. Reddy’s Laboratories and Span Diagnostics; the Executive Director of Dr. Reddy’s Diagnostic and Standard Finance Equity Fund. His Entrepreneurial zeal, disposition and accomplishments made him the Ernst and Young’s Entrepreneur of the Year in 2011.

Dr. Shah has made significant contributions to the overall Diagnostic Pathology Industry and continues his pursuit towards a vision of a consolidated Industry in India. For his contributions he has earned national recognitions like the Rashtriya Chikitsa Ratna Award, Rajiv Gandhi Gold Medal Award; is a Member of the Committee on Diagnostics with the FDA and Research Committee of IICB, Calcutta. Dr Shah was also recently awarded the prestigious Maharashtra Gaurav Award for his contributions to the state. In addition, he was honoured with the prestigious Lifetime Achievement Award by Six Sigma Healthcare Awards.

Ms. Ameera Shah is the Promoter & Managing Director of Metropolis Healthcare Ltd. For the last 20 years, Ms Shah has focused on delivering sustained growth, built and led corporate functions, including finance, strategy, business process optimization, innovation, investor relations etc. Under her leadership, Metropolis raised the bar of diagnostic accuracy, technological equipment, customer experience and research driven, empathetic service. Ms Shah has been responsible for corporatizing Metropolis by setting protocols, hiring expert professionals for the management team and bringing together a fully actualized board. Due to its unique growth model and competitive advantage, Metropolis has attracted three rounds of investment by reputed private equity investors. Upholding the highest standards of corporate governance and business ethics, Metropolis has built exceptional value for all its stakeholders. Metropolis listed successfully in April 2019 at a 9% premium.

Named amongst ‘Asia’s Most Powerful Women in Business’ by Forbes Asia and ‘Fifty Most Powerful Women in Business’ by Fortune India, Ms Shah is recognized as a global thought leader in the healthcare industry. She has also played an instrumental role in changing the pathology industry landscape in the country; from being a doctor led practice to a professional corporate group in an extremely unregulated, competitive and fragmented market.

Ms. Shah received a degree in Finance from The University of Texas at Austin and has also completed the prestigious Owner-President Management Program at Harvard Business School.

In addition to being a propagator of organizational empathy and gender sensitivity, Ms Shah is also an active financial investor and a business mentor. Passionate about the women leadership and empowerment, she has committed to supporting budding women entrepreneurs. This led her to set up Empoweress, a not-for-profit platform for women-led businesses to find advice, mentorship and micro-funding. Launched in 2017, the platform incubates more than 50 women led businesses already.

An eminent industry spokesperson, she has been featured as a speaker in various National and International forums, industry events and conclaves organized by IIM, Harvard Business School, TedX, CII, FICCI, Twitter amongst others. She has also been elected the Secretary of the IAPL (Indian Association of Pathology Laboratories) and has served as the Chairperson of the ‘FICCI Health services Western Subgroup’ that drives policy decisions at the Center.

Ms. Shah is an independent director on the board of reputed Indian companies (Kaya, Torrent Pharma, Shoppers Stop) and is also an advisor to Baylor College of Medicine. She is also on the global advisory board of AXA, a Paris headquartered company with 700 Billion $ under asset management.

Notable Awards and Accolades

• Most powerful women in Business by Business Today 2018
• Most powerful women in Business by Fortune India 2017, 2018
• Forbes Asia listed Ms. Shah in the Asia’s Most Powerful Women 2015
• ‘Young Global Leader’ list brought out by the prestigious ‘World Economic Forum’ in 2015
• 40 under 40 years by Economic Times & Spencer Stuart (2014).
• Bloomberg. ‘Exemplary Women Leadership award’ at the World Women Leadership and Congress awards 2014.
• Young Entrepreneur of the Year Award’ in 2011 organized by Entrepreneur India and Bloomberg

Mr. Vijender Singh is the Chief Executive Officer of Metropolis Healthcare Ltd. Mr. Singh joined Metropolis Healthcare Ltd in 2016 and is responsible for driving the overall growth of the organization. His key role is to lead strategic initiatives and execution with best practices, innovation and drive the management team.

Mr. Singh kick-started his career with Blow Plast Ltd, with Leo-Mattel toys and worked there for six years in sales and distribution function, and moved on to Bausch & Lomb and had a stint of almost six years in sales, customer relationship management and helped in setting up after sales service. He then ventured in to the Consumer Healthcare segment with Ranbaxy. At Ranbaxy, he had set up the Sales & Development model for India and worked on product development along with marketing Team. He then moved on to Dr Lal Path Labs wherein he was instrumental in strategic initiatives and rolled out an aggressive growth path for the company and helped built a culture of Meritocracy apart from shaping careers and development plan for people. He was also responsible for Indian and International expansion and is credited with turning around the company’s top line & bottom line over a period of decade. He was also part of the team which lead the company to a successful IPO. In each of his assignment and throughout the course of his career, he has grown strength to strength as a professional and has worked his way up the corporate ladder.

A seasoned and effective communicator, Mr. Singh is driven to perform, succeed and excel. He firmly believes in adopting innovative strategies and solutions to sales and marketing challenges. A people’s leader, his expertise lies in business models, operations and P&L management.

Mr. Singh is a Science Graduate and did an Executive Education Programme from ISB. In addition he has also completed UCLA programme for Disruptive Innovation from Haas School of Management, California, organized by AIMA.

Dr. Nilesh Shah is the President and Chief of Science & Innovation at Metropolis Healthcare Ltd.

Armed with 30 years of rich experience in Diagnostics, Dr Nilesh has grown along with the company. Over the past 3 decades, he has successfully set up operations across 5 countries. He has played a central role in building the scientific core of the company and has been responsible for bringing in various tests and technologies. Furthermore, he has strengthened and standardized the technical and non-technical functions in the company bringing it on par with a global organization.

For the past two decades, he has successfully headed other service / verticals of Metropolis like Clinical Trials, Hospital Lab Management, Preventive Health Check-ups and Corporate & Wellness Solutions. Having a penchant for quality, Dr Nilesh has been instrumental in Metropolis Healthcare receiving national and international accreditations. Today Metropolis is accredited by CAP, NABL, CLIA, NGSP & SANAS.

An astute speaker, he has delivered over 200 presentations and talks across the globe. He has several publications to his credit. In depth technical knowledge, logical reasoning, strategic thinking and sharp analytical skills has made him a reputed name in the pathology industry.

Mr. Rakesh Agarwal is the Chief Financial Officer of Metropolis Healthcare Ltd. He has completed his master’s in business administration with Finance specializations from AIM Institute and Company Secretary from ICSI. He has over 20 years of progressive experience in Finance domain including Business Finance, Financial Management & Operations Management.

previous assignment was with Bharti Airtel Limited where he was heading the Finance Controller function for India. Prior to this he was associated with organizations like Dish net Wireless Ltd and Usha International Ltd. He has extensive experience in consumer experience, business partnering by driving revenue & Cost, Business Reporting & Analysis, Internal and Statutory Audit, Statutory Compliance & Governance.

Ms. Poonam Tanwani is the Company Secretary of Metropolis Healthcare Ltd. She is a qualified Company Secretary and master’s in commerce and Law with around 15 years of work experience in secretarial, legal and compliance domain. Her previous assignment was with Essel Finance Business Loans Limited (An Essel Group Company) as an Associate Vice President-Company Secretary and compliance officer responsible for group secretarial, compliance and legal functions. Prior to this, she has been associated with Angel Broking Limited, Alpari (India) and Kunvarji Group of Companies. She has extensive experience in handling statutory compliances, governance matters, regulatory reporting and operational compliances.

Kannan A is a service professional with 24 years of professional experience indifferent industries. He is a veteran in Customer Experience has managed the length & breadth through the B2C and B2B segments. In his previous stints, he has been instrumental in implementing digital field service model to deliver on-time service and improve Net Promoter Score.

As a Chief Service Officer, Kannan’s key responsibilities is to sharpen the focus on the service delivery, making MHL’s service simple and providing great experience to the customers and patients. Additionally, he is also managing the Global Reference Lab of MHL, where he is in-charge of the TAT, building productive and engaged teams, enhancing service capabilities and digitization.

Kannan joined Metropolis Healthcare Ltd. in May ’20 as the Chief Service Officer.

Prior to Metropolis, he has worked with organizations like Hi Care Services, Bharti Airtel Ltd. BPL Mobile, TNT Express Worldwide and RPG Ricoh. He has spent the last one and a half decade with Bharti Airtel Ltd., across several lines of businesses across and outside India.

A Black Belt in Sig Sigma from the Indian Statistical Institute, Kannan has been instrumental in bringing radical changes in process redesigning and re-engineering across his several stints.

Ms. Ishita Medhekar is the Chief Human Resource Officer of Metropolis Healthcare Ltd. A committed and passionate human resource professional with 20+ year of experience in varied industries Telecom, Consultancy and Pharma Industry with more than 15 years’ experience in strategy and systems designing and operations. A strong business acumen armed with the necessary strategic and advisory perspective, she has the ability to lead the HR function and be key member of the leadership team and work closely with key stake holders to create and deliver the HR strategy for the business and ensure that the business objectives are met .

Her previous assignments were with reputed organizations like Bharti Airtel and Sterlite Power.

Mr. Avadhut Joshi is Senior. Vice President & SBU Head – International Operations

Avadhut Joshi is presently associated with Metropolis as Sr. Vice President & SBU Head – International Operations with 15 years of extensive experience of handling multiple verticals in Diagnostic Industry. He uses General Management and Sales Management skills and knowledge to conceive, develop and implement programmes that significantly impact the enterprise he is associated with.

His key roles at Metropolis include Strategic Business Planning & Execution, P&L Management, Mergers, Acquisitions & Greenfield Projects in African continent, Heading a cross functional team including Sales, Marketing, Technical Operations & Support Services, Generation of Leads in various Countries for setting up ventures, Managing & controlling various Costs including but not limited to HR, Administration, Direct Costs & Consumption, Effective management of supply chain and procurement management.

Avadhut has a PG Diploma in Business Administration, London with executive program from IIM Ahmedabad and had previously worked with SRL Diagnostics for over 5 years prior to Joining Metropolis.

Mr. Ravinder Deep Singh Sethi is the SBU Head of West, North & East in Metropolis Healthcare. A business leader with 17+ year’s expertise in management of various business streams ranging from FMCG, Telecom and Healthcare Operations, with globally respected outcomes. He possesses capabilities of transforming under-performing organizations with powerful analytical skills, potent communication capabilities & strategic vision. Ravinder Joined Metropolis Healthcare Ltd in 2016 and would be responsible for driving the overall growth of North and East Region. His key role is to increase footprints of Metropolis, expanding infrastructure and coming close to Customers. Ravinder is a PGDBM in Sales and Management, and Commerce graduate from Delhi University. He has worked for Majors like Hindustan Unilever, Colgate Palmolive, Ranbaxy Global Consumer, Reliance Communications, Tata Communications and Dr. Lal Path Labs prior to Joining Metropolis Health Care ltd.

As a corporate executive, Ravinder possess extensive expertise across most markets in South East Asia and India handling various business verticals including New Business Development, National / International Sales and Operations, Restructuring, Value Creation, Introduction of New Products/Tests and Leveraging Logistics Chain.

Mr. Ajit Vetha is the SBU Head - South at Metropolis Healthcare Ltd. Ajit is an effective business manager with over 26 plus years of industry experience in consumer/business finance, photo finishing, domestic and industrial paints & circle operations of telecom. Ajit brings with him an ensemble of cross-functional aspects that include sales & distribution, marketing, retail & franchise management, customer service delivery, with a strong background in finance. Being a strong team player, he believes that people and talent are the real assets to an organization. With his strong communication, he relates across hierarchy levels in the organization and works closely with his team members. He has previously held various leadership positions in global giants like Vodafone, ABN AMRO Bank, Asian Paints & Kodak India Ltd.

Ajit has completed his Business Administration degree from the prestigious LIBA in Chennai, and a certificate program on Business Acumen with INSEAD, Singapore. At Metropolis he is responsible for growth, expansion and profitability of the South SBU. He is currently handling various portfolios covering sales, network and channel development, marketing, strategic business development, business partnering and integration, change management and knowledge sharing.

Dr. Puneet Nigam, is Senior Vice President Medical Services & Quality and Chief of Laboratory Services, North India. He comes with 14 years of rich experience in laboratory management especially in Clinical Biochemistry.

Puneet has been associated with NABL as Technical assessor under ISO 15189:2007 & ISO 15189:2012 for Clinical Biochemistry and Lead Assessor, conducted trainings and workshops for the technical staff. Worked in Quality Assurance in the regulatory environment – US FDA, European Union and WHO in drug and pharmaceutical testing and bioanalysis.

He has been associated with CDC as India Head, for new born screening proficiency testing program (NSQAP) for Indian Laboratories offering new screening based on dried blood spots.

Strong technical skills, strategic thinking forms core expertise of Dr. Puneet, which makes him a well-known personality in the healthcare sector.

Dr. Kirti joined Metropolis with a strong hospital background. A gold medallist from Armed Forces Medical College, she has been previously associated with some of the biggest hospitals in India. Currently, she heads the global reference laboratory located at Vidyavihar, Mumbai. The laboratory churns out more than 12,000 reports a day and processes 30 million samples a year, with samples coming over from 7 countries and 20,000 labs across the country.

Metropolis, Dr. Kirti has spearheaded the histopathology section, introduced Oncomet, reflex conclusive diagnosis, sub speciality onco-pathology and has been instrumental in expanding the test menu in the onco-path division.

Dr. Kirti is also present on the WHO expert panel for cancer. She has delivered numerous orations on cancer across the country. Her most recent achievement includes introducing Digital Pathology at Metropolis.

Dr. Deepak completed his MBBS from GSMC and KEM hospital Mumbai and MD Pathology from TNMC and Nair Hospital, Mumbai. He has over 11 years of extensive experience in Haematology, Biochemistry, Immunoassays, RIA, ELISA, Immunofluorescence, Electrophoresis, Analytical Chemistry and Quality control.

Dr. Deepak is also trained in the fields of instrumentation of Clinical Chemistry (Biochemistry, Immunoassays, Special Chemistry), Nephelometer, Electrophoresis, LCMSMS, HPLC, Atomic absorption, allergy, hematology – Column Agglutination technology for Transfusion medicine, 5 Part CBC Analyser, Flow Cytometry instrument, Automation in Coagulation and Urine flow Cytometry.

So far, Dr. Deepak has published over 15 articles in various newspapers and medical journals.

Dr. Patel Pathology Laboratory was started by Dr. Manoj Patel in September 1988. He has 26 years of experience in the field of Pathology and his motto has always been hard work and sincerity. His focus on professionalism rather than business, vision of providing every patient with quality care at a fast pace and constant motivation & encouragement to the employees have been instrumental in giving Patel Pathology Laboratory, a reputation of high credibility and quality diagnostic care in the city of Nashik.

Dr.Patel joined hands with Metropolis in the year 2013, after which the systems and process have been upgraded with the latest advancements in the field of technology and laboratory medicine. Systems have become more efficient and accountable, with quality diagnostic care as the focal point. The laboratory is fully automated, with the latest equipment and technology. Patel Metropolis pioneers in the field of Immunology & Clinical Pathology.

The vision is to become the most reputed and trusted Laboratory, offering quality services to people of Nashik and other surrounding areas.

Desai Clinical Laboratory was the first Pathology Lab in the city of Surat, started by the visionary Dr Pradeep K Desai. Today, the unit has grown manifold under the able leadership of Dr. Pranav Desai.

Desai Metropolis associated with Metropolis in the year 2008.The association of Desai Laboratory and Metropolis has been a success story in which both setups have complimented each other. After joining the Metropolis Group, several changes like the modernization of the IT infrastructure, addition of new equipment and expansion of the geographical outreach have taken Desai Metropolis to even greater heights.

After joining hands with Metropolis, Desai Metropolis has achieved NABL accreditation consistently. Several more tests have been added to the menu along with complete updation of the Laboratory MIS system. The laboratory caters to all tests under the Metropolis menu including Histopathology, Hematology, Immunochemistry, Microbiology and Molecular Biology and receives the highest number of Histopathology Specimens in South Gujarat region. It has expanded its reach in the form of 9 collection centers throughout Surat city.

In the future, the lab has a vision of expanding its services to cover the entire population of South Gujarat by opening more collection centers and laboratories. There is also an attempt to widen the menu of tests processed by starting Immunohistochemistry, Immunofluorescence and Gene expert for TB. Today the Desai Metropolis has nine collection centers in Surat

Dr. Ravikumar, is the Managing Director of RV Metropolis, a leading chain of diagnostic laboratories and a renowned pathologist in Bangalore. Armed with a MBBS and a MD, he started RV Metropolis in 1989 with an objective of practicing pathology in an ethical and professional manner. With diagnostics being extremely unregulated in those times, Dr Ravikumar with a strong will power and dedication surpassed the test of time with the only core vision being providing quality diagnostic for the population of Bangalore.

Standing true to its commitment to quality and superior care, RV Metropolis was one of the very first labs in Bangalore to get accredited by NABL. Backed with 25 years of experience in diagnostic pathology, Dr Ravi Kumar brings unique insights and analytics to the table that helps him provide personalized and professional care to customers. His penchant for quality is further attested by the fact that he has been a lead assessor for NABL and has audited more than 80 labs in India.

RV Metropolis has pushed boundaries to reach new avenues and heights. The lab specializes in Histopathology and cytology apart from providing its expertise in Clinical Biochemistry, Haematology, Clinical pathology, Microbiology and Serology.

Under the able leadership of Dr.Ravikumar, the lab processes over 50,000 samples every month and has expanded across Bangalore through its network of collection centers and bleeding points, ably supported by a full-fledged Lab @ Home team.

Dr Ramesh Kumar is the Chief Executive Officer and Chief of Lab Services of all our units in Kerala. Dr Ramesh Kumar has completed his PhD in Medical Biochemistry from Calicut University. The association with Metropolis established in the year 2006, EI Metropolis is one of the leading hub of pathology for the entire state of Kerala.

A state-of-the-art ultra-modern facility, EI Metropolis conducts the largest number of specialized assays in Kerala, and houses the latest hi-tech equipment & processes to serve its valued customers. EI Metropolis is Kerala’s first and only NABL accredited lab and has a comprehensive test menu of over 1,000 super specialized investigations. A team of qualified & experienced pathologists, biochemists, microbiologists from across the country form a strong knowledge base. Using only FDA/CE certified equipment and reagents, EI Metropolis is equipped with fully automated systems including Digital Authorizations.

With an array of services like preventive health checks, home health services, and Sonography, X-Ray, ECG and Stress Testing facilities, EI Metropolis will continue to maintain strict adherence to ethical practices and resolves to serve our customers with the same quality standards.

Ekopath Center was started in 1998, to offer quality services in Guwahati, the medical hub of Northeast India. Dr Ronica Baruah , who headed the Pathology division at Ekopath Center, is an MD DCP with training in Cytology at PGIMER Chandigarh and in Renal Biopsy from The Mayo Clinic, Rochester, MN, USA. The pathology section is well-equipped and consists of automated Clinical Pathology, Biochemistry, Microbiology, Cytology, Histopathology and renal biopsy with direct Immunofluorescence departments. The Microbiology section has automation in Aerobic as well as Mycobacterial cultures with facilities for Mycobacterial drug sensitivity for first, second and third line drugs in Tuberculosis. The Immunoassay section has Automation with Mini Vidas of bio Merieux as well as RIA with a well-trained Biochemist (MD) with additional training from Bhaba Atomic Research Centre.

Ekopath Center is well known for Cytodiagnosis with a large clientele for FNACs (including Ultrasound Guided) and other cytological tests and the Histopathology section is also well developed. The Ekopath Center also carries out in-house ultrasound guided needle biopsies of prostate gland and breast. This section has three experienced Pathologists, one Biochemist (MD) and well trained laboratory technicians.

Ekopath Centre has had steady clientele ranging from urban patients from across the Northeast to even very remote areas of the region reaching as far as the villages of Bihar. The clientele is based purely on reputation, merit and goodwill.

Ekopath joined hands with Metropolis in the year 2013. Several significant advancements with respect to IT upgrades, preparations for NABL accreditation, new machine installations, internal & external branding, logistic routes in the North East region and several other endeavors are well under way.

In the last few years Lab diagnostics in India has not only seen fierce competition, but also increase in commercialization. Given the continuous advancement in technology & quality of Laboratory care, the vision for Ekopath Metropolis is to become the beacon of quality diagnostics for the North East region of India.

Dr Geeta Chopra has done MD Pathology from I.P. Pavlov Medical Institute, Leningrad (St. Petersburg), Russia and has over 15 years of experience in Laboratory Medicine. Prior to joining Metropolis, she has been associated with well-known hospitals like Jaipur Golden Hospital, Tata Memorial Hospital to name a few.

Currently she is Head of Laboratory & Pathologist, Metropolis Healthcare Ltd, Delhi. She has attended many conferences & also been a speaker both in India & international platforms. Dr. Chopra has also contributed in scientific journals like Jr of Hematology & Blood Transfusion 1999 & 2000

Dr. Geeta, is well known in healthcare sectors for her strong technical acumen, Quality management which forms core expertise.

Dr Anita Suryanarayan has done MBBS and MD Pathology from Lokmanya Tilak Municipal Medical College and General Hospital, University of Bombay and has over 31 years of experience in Laboratory Medicine gained from working in General Hospitals, Medical colleges, Private Nursing homes, Clinical Laboratories and Blood banks both Government and Private.

Currently she is VP – Operations & Chief of lab services at Lister Metropolis. She is certified Lead Auditor on Environmental, Occupational, Health and Safety Management Systems as per ISO 14001, OHSAS 18001 & ISO 19011, she has immensely contributed in medical journals.

Strong technical skills, strategic thinking forms core expertise of Dr. Anita, which makes her a well-known personality in the healthcare sector.