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Break The Chain
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Annual Report 2020-21
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Social and Relationship Capital

Working for the betterment of society

Breaking the chain by nurturing communities

As a Company, social capital is of paramount importance for our efficiency and coherent existence. Our promise to serve the nation’s cause, states, the local communities, and the surrounding ecosystem drives us as a responsible organisation. In our endeavours to conduct our business mindfully, we consciously take charge of our social accountability and respect the law where we operate and regard human dignity with utmost sincerity.

Our approach to Corporate Social Responsibility is based on a simple principle that awareness leads to empowerment. In its numerous compositions, awareness equips and inspires us to make better decisions. As we provide the highest quality of pathology services to our customers with a sense of integrity and empathy, we also actively seek opportunities to contribute to the wellbeing of the communities we operate within.

For the past 3 decades, Metropolis has been at the forefront conducting impactful camps and driving numerous workshops for different sections of the society. We partner with societies, corporate groups, educational institutions, government bodies, NGOs, wellness foundations and a host of other organisations to make a difference in the lives we touch.

We have identified four different areas to contribute and truly make a difference through our well-designed programmes.

Too Shy To Ask

Our app for adolescent and reproductive sexual health education titled ‘TOOSHYTOASK’ reached over 80,000+ installs. Our regular education column in Mumbai’s daily, MidDay, reached over 1,50,000+ every week. In addition, our experts answered over 20,000 queries between the period April 2020 to March 2021.


We reached out to over 25000+ women through ‘METHEALTH’ – our initiative for health awareness and education – and facilitated online doctor consultations during lockdown. We also conducted 25+ live Instagram sessions for PCOS in collaboration with the PCOS Society of India. We helped build online tools for PCOS management to assist women with PCOS amidst the pandemic.


We awarded 90+ scholarships worth ` 50 Lakhs to medical students in FY21 under our flagship initiative ‘MEDENGAGE’. Over 1200 students applied for Medengage benefits from 200+ institutes across the country.


Our initiative to empower women business owners ‘Empoweress’ included fortnightly focus group chats between entrepreneurs. We facilitated 15+ live leadership talks to help women business owners tide over the challenges posed by the pandemic.

COVID-19 Response

Nutrition Box Project

We delivered Nutrition Boxes to doctors and healthcare workers posted in COVID Care Centers, Municipal Corporations and COVID Hospitals with the help of WE Foundation.

COVID Testing Projects

Project Ummeed

We completed 1.25 Lakhs RT-PCR Tests in 22 municipal corporations across Maharashtra in association with Citibank & CIPLA Foundation and the United Way of Mumbai. Additionally, we collaborated with the DBS Bank and ICICI Prudential for the COVID-19 testing of underprivileged citizens and frontline workers. This included bus drivers, sanitisation workers and police officers. Millions of tests across 15+ COVID-approved labs were conducted. We also tied up with HUL and MSL driveline for vaccination.

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