Break The Chain
DOWNLOAD
Annual Report 2020-21

Creating value

Breaking the chain by going beyond promises

Inputs

Financial Capital

Includes our monetary resources, obtained through our business activities and from external sources. Funding mechanism, such as equity and debt, are the primary sources of our financial capital.

Service Capital

Our state-of-the-art laboratories and service labs network enables us to deliver best-in-class service at optimum cost.

Intellectual Capital

Our organisational and knowledge-based intangible assets and ethos are critical to sustain and grow the business.

Human Capital

Includes our monetary resources, obtained through our business activities and from external sources. Funding mechanism, such as equity and debt, are the primary sources of our financial capital.

Social and Relationship Capital

Constructive interaction makes our day-to-day operations more effective, ensuring we remain socially relevant in the communities where we operate.

Natural Capital

Our role as a good global citizen, understanding the impact and responsibility to reduce our environmental footprint.

Process

  • Vision
  • Mission
  • Values

Focus areas

  • Improve realisation per patient
  • Increase share of speciality business
  • Grow organically and inorganically
  • Increase productivity of young network
  • Improve revenue diversification

Risk and Opportunities

Regulations

Outputs

Financial Capital
  • Revenue from Operations amounted to ` 998 Crs
  • Turnover increased by 17%
  • EBITDA increased by 24%
  • PAT increased by 44%
Service Capital
  • More than ~4,000+ tests & profiles
  • 19 Milion tests & 9.8 Million patient visit in FY21
  • Over 10,000 patient touchpoints
Intellectual Capital
  • Digital transformation to increase efficiency
  • Introducing Mobile App TruHRA with advanced features to enable ease of access
  • Maintaining globally compliant quality standards
Human Capital
  • Young, energetic and motivated team with over 60% of workforce belonging to the millennial generation
  • 4,500+ highly skilled and motivated member base
  • Strong work culture and equal opportunity workplace
Social and Relationship Capital
  • Metropolis has been at the forefront of organising impactful camps and leading numerous workshops for various segments of society.
  • To make a difference in the lives of those we touch, we collaborate with societies, corporate groups, educational institutions, government bodies, NGOs, wellness foundations, and a variety of other organisations.
  • Metropolis Healthcare Ltd identified four distinct areas to contribute and truly make a difference through well-designed programmes.
Natural Capital
  • LED lights have replaced traditional lights in all of our corporate offices and labs to save energy.
  • Our largest lab (The Global Reference Lab in Mumbai) has a sewage water plant, and treated water is used for toilet flushing and gardening.
  • Metropolis employs a Pollution Control Board-approved agency to collect biomedical waste from our labs, and we adhere to the guidelines issued by local municipal governing bodies in various cities and states.
  • Metropolis maintains a power factor (PF) of up to.97 (unit).