Annual Report 2022-2023

Embracing Humble Beginnings. Achieving the Extraordinary.

1981

Established the first referral laboratory by founder and chairman Dr. Sushil Shah

1992

Commenced clinical research services

2001

  • Ms. Ameera Shah starts building Metropolis and redefines our growth strategy
  • Completed first major acquisition – Sudharma Kerala
  • Introduced home service vertical

2006

Infused capital by ICICI Ventures

2010

Executed secondary transaction by Foxcreek Investment Limited (an affiliated company of Warburg Pincus)

2013

Expanded services of Metropolis to developing African countries

2015

Exit of Warburg Pincus; Promoters get management control; entry of Carlyle

2016

Inducted the new professional management team and rolled out Metropolis retail strategy

2019-20

  • Strong thrust on retail expansion
  • Initiated first Public-Private Partnership (PPP)
  • Listed on the Indian stock exchanges successfully

2020-21

Designated as the first private diagnostic lab by the Government of India to start testing for Covid-19

2021-22

  • Acquired Hitech Diagnostics Center to strengthen presence in South India
  • Initiated network expansion project (90:30) to add 90 labs and 1,800 service collection centers in Tier 2 and Tier 3 cities
  • 8 wholly-owned subsidiaries were absorbed into our Company

2022-23

  • Launched Metropolis 3.0 strategy to broaden our consumer reach via Direct to Consumer (D2C) model with a focus on building chronic and wellness business
  • Embarked on the journey of ESG (Environment, Social & Governance) – Identified our ESG focus areas using Materially Assessments Matrix based on GRI, SASB, and SDG frameworks
  • Pioneered Diversity, Equity and Inclusion in the Indian Diagnostic Space with the launch of ‘Full Circle – Career 2.0’ offering flexible job opportunities for Women who wants to return to work after a career break
  • Metropolis became the first ever organization in the Indian Diagnostics industry to launch the Employee Value Proposition (EVP) to strengthen its goal of becoming the ‘Employer Brand of Choice’
  • 1st company in the Indian Diagnostics Chain space to achieve the ‘Great Place to Work’ Certification for our concerted efforts in building a commendable organization culture

1981

Established the first referral laboratory by founder and chairman Dr. Sushil Shah

1992

Commenced clinical research services

2001

  • Ms. Ameera Shah starts building Metropolis and redefines our growth strategy
  • Completed first major acquisition – Sudharma Kerala)
  • Introduced home service vertical

2006

Infused capital by ICICI Ventures

2010

Executed secondary transaction by Foxcreek Investment Limited (an affiliated company of Warburg Pincus)

2013

Expanded services of Metropolis to developing African countries

2015

Exit of Warburg Pincus; Promoters get management control; entry of Carlyle

2016

Inducted the new professional management team and rolled out Metropolis retail strategy

2019-20

  • Strong thrust on retail expansion
  • Initiated first Public-Private Partnership (PPP)
  • Listed on the Indian stock exchanges successfully

2020-21

Designated as the first private diagnostic lab by the Government of India to start testing for Covid-19

2021-22

  • Acquired Hitech Diagnostics Center to strengthen presence in South India
  • Initiated network expansion project (90:30) to add 90 labs and 1,800 service collection centers in Tier 2 and Tier 3 cities
  • 8 wholly-owned subsidiaries were absorbed into our Company

2022-23

  • Launched Metropolis 3.0 strategy to broaden our consumer reach via Direct to Consumer (D2C) model with a focus on building chronic and wellness business
  • Embarked on the journey of ESG (Environment, Social & Governance) – Identified our ESG focus areas using Materially Assessments Matrix based on GRI, SASB, and SDG frameworks
  • Pioneered Diversity, Equity and Inclusion in the Indian Diagnostic Space with the launch of ‘Full Circle – Career 2.0’ offering flexible job opportunities for Women who wants to return to work after a career break
  • Metropolis became the first ever organization in the Indian Diagnostics industry to launch the Employee Value Proposition (EVP) to strengthen its goal of becoming the ‘Employer Brand of Choice’
  • 1st company in the Indian Diagnostics Chain space to achieve the ‘Great Place to Work’ Certification for our concerted efforts in building a commendable organization culture