Ms. Ameera Shah - MD Promoter & CEO, Metropolis Healthcare Ltd.
Ms. Shah has evolved Metropolis from its single pathology laboratory status to a fully integrated multinational chain of 125 diagnostic centers and 800 collection centers across the globe. Metropolis delivers over 15 million tests a year, catering to more than 10,000 Laboratories, Hospitals, Nursing homes and 2,00,000 Consultants. With 33 years of experience in delivering accurate reports, Metropolis has earned the reputation of being India's leading and only multinational chain of diagnostic centres with presence in UAE, Sri Lanka, South Africa, Kenya, Mauritius and Ghana.
She has revolutionized the pathology industry from being a doctor led practice to a professional corporate group in an extremely unregulated, competitive and fragmented market. Under her leadership, Metropolis has been the first to create a sustainable business model for pathology, the first to traverse in to emerging markets & the first to implement global standards of quality in all its processes & systems.
Ms. Shah received a degree in Finance from The University of Texas at Austin and has also completed the prestigious Owner-President Management Program at Harvard Business School. Ms. Shah is an eminent industry spokesperson and has been featured as a speaker in various National and International forums, industry events and conclaves. She has been a key-speaker at prestigious events organized by IIM- Ahmedabad, Harvard Business School, CII and many such reputed institutions. She has also been elected the Secretary of the IAPL (Indian Association of Pathology Laboratories) and is the Chairperson of the ‘FICCI Health services Western Subgroup’ that drives policy decisions at the Center. Ms. Shah is an independent director on the board of several reputed companies and she is also an advisor to many educational institutions.
An International & National award winner, She was conferred with ‘The Young entrepreneur of the Year Award’ by GE in 2006 and ‘The Young Achiever of the Year Award’ at the CMO Asia Awards in 2011. She was also the recipient of the prestigious ‘Young Entrepreneur of the Year Award’ in 2011 organized by Entrepreneur India and Bloomberg. She has been honored with ‘Exemplary Women Leadership award’ at the World Women Leadership and Congress awards 2014. Recently she has been chosen as one of the most respected leaders under 40 years by Economic Times & Spencer Stuart (2014).
Dr. Nilesh Shah, Group President, Scientific Services & Operations, SBU Head, West India.
Dr. Nilesh Shah looks after operations across the group. He has been instrumental in setting up several laboratories across the globe and standardising the processes. Armed with a Phd, he has over 22 years of experience in various branches of clinical laboratory, instrumentations, techniques, clinical trial laboratory services and several non-technical segments like IT, Logistics, Materials Management, Customer Service, HR, Sales, business development etc. He has played key role in bringing several new tests and techniques to Metropolis for the past 20+ years.
Mr.Anand K, Chief Development Officer & SBU Head, South India & Sri Lanka
Mr. Anand K is the Chief Development Officer and SBU Head – South India & Sri Lanka at Metropolis Healthcare Ltd. Anand looks after strategic business development, inorganic growth and public private partnerships and has been with Metropolis for the past 9 years.
Anand is a Graduate in Medical Lab Technology from JIPMER, Pondicherry and an MBA from IIAM (Mumbai) and holds a Fellowship in Advanced Marketing (FAM) with specialization in Product Management. He is associated with prestigious bodies like Institute of Biomedical Sciences, London and American Society of Clinical Pathology, USA.
Anand started his career in In Vitro Diagnostics (IVD) sales and worked for companies like Mass Diagnostics & Rapid Diagnostics in South India. He then moved into Business Development arena with Carex Marketing and was in charge of channel sales, product development & positioning, market survey & research as well as logistics and networking. His experience in managing corporate & institutional sales for specialized products, marketing strategy and business plan development has enabled him to be at the forefront of Metropolis's geographic expansion. Apart from BD, Anand as SBU Head is in charge of Sales and Operations of the various Metropolis Labs in South India and Sri Lanka.
Mr. Mangesh Kulkarni, Group Chief Finance Officer
Mr Mangesh Kulkarni has been associated with Metroplis Healthcare Ltd since 2007. A qualified Chartered Accountant, he also holds a Law degree. He had obtained all India ranks in both the CA exams. Before joining Metropolis Healthcare he has worked in senior positions in well-known companies like Shaw Wallace, Bombay Dyeing, Sterlite Industries and Godfrey Philips.
In his career spanning 32 years he has extensive experience in all the aspects of Accounts & Finance and has handled Fund raising & Banking, Group Accounts, Secretarial functions, Law, Taxation, Internal Audit, Costing & Information Technology.
In his current assignment he has been an integral member of the team which has helped in laying a strong financial foundation for the Group and also in ensuring that it grows aggressively.
Mr. Ravindra Desai, Group Chief Marketing Officer
Mr Ravindra Desai is the Chief Marketing Officer of Metropolis Healthcare Ltd. Mr Desai comes across with a rich experience of over 3 decades in sales and marketing functions of Pharmaceuticals, Laboratory Medicine and Clinical Research.
Mr Desai started his career in the pharma industry spanning companies like Boots, Ranbaxy, Concept Pharma, Camlin and climbed the ladder through being NSM, GM, SBU Head etc. Mr Desai has been instrumental in pioneering the strategic marketing initiatives in the diagnostic industry and served in various capacities in functions like Sales, Marketing and International Business in various organizations. He has been responsible for carving out various strategic initiatives like creation of strong sales force, development of logistic network, market segmentation for specialized tests, strategic growth plans, training etc to name a few. He also comes with extensive experience in the clinical research domain and has worked with renowned Indian and International CROs.
Strong communication skills, strategic thinking, in depth product knowledge and sharp analytical skills form the core expertise of Mr Desai, which make him a name to reckon with in the healthcare industry.
Mr. Sameer Kaul, Chief Operating Officer & SBU Head, North India
Mr. Sameer Kaul currently is the COO of Metropolis Healthcare and heads the entire business of North India. He brings to the table around 19 years of rich professional leadership experience across functions: marketing, sales, general management and operations, across sectors: hospitality, auto, retail and healthcare, across cultures: Indian, Japanese and American companies, across international geographies: Australia, USA and India. He is passionate about building & transforming brands as successful businesses. He believes that marketing should work as a driving force and not like a support system. He also believes that - execution is key to marketing and business success. He wants the customer to be inside the board-room as he feels that the customer should be the pivot of any business strategy – an outside – inside approach. He believes in ‘next practices’ as against ‘best practices’.Mr.Kaul is an MBA from Australia’s premier business school – Bond University and was a Dean’s list student for achieving academic excellence in the university in the area of marketing. He was presented 3 marketing awards by the Dean during his MBA days in Australia – Marketing Strategy, Management of Innovation and Doing Business in China. He is also an IIM-A and ISB alumnus through specialized Executive courses sponsored by the company.
Ms. Seema Jadhav, Associate Vice President, Quality Assurance
Having finished her Masters in Microbiology, Ms Seema has also undertaken certification in Laboratory Quality System & Internal Audit by NABL (National Accreditation Board for Testing and Calibration Laboratories) and Quality Management System & Internal Audit Training Programme as per ISO 15189:2012). In addition she has also undergone the Inspector Training Program by CAP (College of American Pathologists).
She has been associated with Metropolis for over 15 years now and has ably headed different units before taking over Quality Assurance. She ensures accurate performance of Quality Control at the Central Laboratory and the network of Laboratories across India. Along with the Leadership Team, she has put together various checks in Quality Control across the unit that places Metropolis a step above its peers in assuring quality.
Ms.Seema Jadhav also actively participates in various Industry events, seminars and conferences and has also played an active role in various CME Programmes.